Most things are answered below. Anything else, email and a person replies.
Something is not working
Write to vvmoore213@gmail.com with what you were doing and what happened. A screenshot helps. You will hear back from a person, usually within a day.
It got my find wrong
It will, sometimes. Tap “Not right? Tell us what it is” on the find and say what it was. Every one of those makes the next guess better.
My scans have run out
Free accounts get five scans a day on top of the daily prompt, which is always free. Kipple Everything removes the limit and opens every theme.
I paid and it is not showing
Open Profile, then Kipple Everything, then Restore Purchases. It uses the Apple Account you bought with, so make sure the phone is signed into the same one.
I have a new phone
Your cabinet comes across with an iCloud backup or Quick Start. Purchases come back with Restore Purchases. There are no accounts to sign into.
How do I delete everything
Delete the app. Nothing about you is kept anywhere else. Reset progress in Profile does the same while keeping the app.
I found something brilliant and there is no prompt for it
Send it anyway. The best ones become new prompts, and if yours does, you will know.