SUPPORT
Lost property, returns and complaints.
Most things are answered below. Anything else, email vvmoore213@gmail.com and a person replies, usually within a day.
Email support
Something is not working
Write to vvmoore213@gmail.com with what you were doing and what happened. A screenshot helps. You will hear back from a person, usually within a day.
It got my find wrong
It will, sometimes. Email a screenshot of the find and say what it actually was. Every one of those makes the next guess better.
My finds have run out
Free Kipple gives you three finds a day on top of the daily prompt, which is always free. Kipple Everything removes the limit and opens every theme.
I paid and it is not showing
Open Stash, then Kipple Everything, then Restore. It uses the Apple Account you bought with, so make sure the phone is signed into the same one.
I have a new phone
Your Stash comes across with an iCloud backup or Quick Start. Purchases come back with Restore Purchases. There are no accounts to sign into.
How do I delete everything
Delete the app. Nothing about you is kept anywhere else. Reset progress in Settings does the same while keeping the app.
I have an offer code
Open Stash, then Settings, then Redeem a code. Or open the link you were sent on your iPhone and the App Store does the rest.
I found something brilliant and there is no prompt for it
Send it anyway. The best ones become new prompts, and if yours does, you will know.